IT Infrastructure Services
Stable, secure and well-documented IT infrastructure, designed, built and supported by certified engineers.
IT Infrastructure Services
Your business runs on its infrastructure: servers, storage, networks, end-user devices and the dozens of internal services that tie them together. Aaliva designs, deploys and maintains that foundation so your teams can rely on it every day.
We work alongside your in-house IT team, taking on 2nd and 3rd line support under ITIL-aligned processes and clear SLAs, or we take full ownership of the environment.
Why choose Aaliva
- Certified engineers with 25+ years of heritage
- Clear SLAs and ITIL-aligned processes
- Established partnerships with leading OEMs and ISPs
- After-sales support you can reach
- Knowledge transfer and training for your team
Capabilities
Network design & management
LAN/WAN design, configuration, bandwidth and response-time management, and access control.
Server & storage
Server hardware, storage and backup systems configured, monitored and tuned for performance.
Directory & core services
Active Directory, DHCP, DNS, VPN and other internal services kept healthy and secure.
Security & antivirus
Antivirus, antispam, patching and hardening to cut the risk of breaches and outages.
Monitoring & reporting
Proactive monitoring with Zabbix and similar tools, with regular health and SLA reports.
Help desk & support
L1/L2 help desk and 2nd/3rd line engineering support, tracked end to end in a service desk.
How we deliver
Assess
Audit your current environment, risks and priorities.
Design
Plan the target architecture, SLAs and support model.
Implement
Deploy and migrate with minimal disruption to users.
Support
Monitor, maintain and improve under an agreed SLA.
Case studies
IT infrastructure support for a private diversified business
The Customer is a European private diversified business. Started as a chain of gas stations, the company now promotes itself as a commercial and residential real estate developer, whose portfolio includes offices, shopping centers, auto centers, logistics and residential districts.
Help desk services for an ecommerce application
The Customer is a European multibusiness company managing a number of wholesale and retail stores.
Other services
Cloud Infrastructure Services
Move to the cloud with a clear plan, and run it securely and cost-effectively once you are there.
Learn moreData Center Services
Build, consolidate and run data center infrastructure with high availability and round-the-clock administration.
Learn moreDevOps Services
Automation, configuration management and 24/7 operations from engineers who can also write the code.
Learn moreVirtual Desktop Infrastructure (VDI) Services
Secure desktops and applications for a work-from-anywhere workforce, delivered from your data center or the cloud.
Learn moreLet’s talk about IT Infrastructure
Tell us about your requirements and we will suggest the right solution.